Customer Relationship Management
Build stronger customer relationships and drive sales growth with our comprehensive CRM solution.
CRM Dashboard
Complete CRM Solution
Everything you need to manage customer relationships
Lead Management
Capture, qualify, and nurture leads through the sales funnel with automated workflows.
Contact Management
Centralized contact database with complete interaction history and communication tracking.
Sales Pipeline
Visual sales pipeline with drag-and-drop stages, forecasting, and deal tracking.
Opportunity Management
Track opportunities, win probability, expected revenue, and sales activities.
Email Marketing
Email campaigns, templates, automation, and performance tracking.
Customer Support
Ticket management, case tracking, SLA monitoring, and customer service workflows.
Key Features in Detail
Sales Pipeline
Visual Sales Pipeline
Manage your sales process from lead to close.
- Customizable Stages: Define your own sales stages and workflows
- Drag & Drop: Move deals through stages with visual interface
- Sales Forecasting: Predict revenue based on pipeline data
- Activity Tracking: Log calls, meetings, emails, and tasks
- Win/Loss Analysis: Understand why deals are won or lost
Contact Management
360° Customer View
Complete customer information in one place.
- Contact Profiles: Detailed contact information and preferences
- Interaction History: Complete timeline of all communications
- Social Integration: LinkedIn, Twitter, Facebook profiles
- Segmentation: Group contacts by criteria for targeted campaigns
- Duplicate Detection: Automatic detection and merging of duplicates
Email Marketing
Marketing Automation
Automate your marketing campaigns and nurture leads.
- Email Campaigns: Create and send targeted email campaigns
- Templates: Pre-built and custom email templates
- Automation: Trigger-based email sequences and drip campaigns
- A/B Testing: Test subject lines, content, and send times
- Analytics: Open rates, click rates, conversion tracking
Benefits
Increase Sales
Boost sales by 30% with better lead management and follow-up
Better Customer Service
Improve customer satisfaction with faster response times
Data-Driven Insights
Make informed decisions with comprehensive analytics
Automation
Save time with automated workflows and processes
Ready to Grow Your Business?
See how Hevra CRM can transform your customer relationships
Request a Demo